March 1st, 2020
Dear Catering & CAFE Clients,
You’ve trusted us to keep the highest levels of cleanliness, sanitation, and food safety at our Catering Kitchen, CAFE and the Venues we Cater to and your private homes. We are committed to build on this foundation to further strengthen our processes and approach.
Like many of you, we have spent the last several days and weeks learning about COVID-19 (commonly called coronavirus) and how it is impacting our world. For Lake Norman Catering and the Langtree Catering CAFE, that means understanding how it affects our Team Members, Customers, and Communities, while making adjustments to our work and operations.
We have one simple objective that guides us: keeping You and our Team Members safe. This has been at the center of our conversations every step of the way. With that in mind, our Leadership Team has made several adjustments to our business in response to the threat of coronavirus. In addition to our usual routines, here are some of the extra measures we have introduced to keep you safe:
We are closely following the Centers for Disease Control (CDC), U.S. Food & Drug Administration (FDA), and National Restaurant Association (ServSafe), the North Carolina Dept. of Health & Human Services guidelines and recommendations on the steps we can take to proactively adapt our current policies and procedures to help prevent the spread of the virus.
Even though our Catering Kitchen & CAFE has a A Rating Score (98 out of 100), and we have always used Bottled Spray Sanitizer's on all kitchen & CAFE hard surfaces, both Food & Non-Food area., we will strive to make it even better.
We have shared specific instructions with our team members on the continued importance of hand-washing, proper glove use, and staying home if they feel sick or are returning from an area of the world identified as a coronavirus-related risk.
At Events & Venues, we normally expect the Event Venue to have a clean & sanitized work-space. However, we will have an Advance Team that will clean and sanitize our work areas prior to bringing in our Food & Staff.
We will make all efforts to reduce communal access, and transitioning to individual servings when possible. Catered Events with Buffet set-ups will have our Staff serve all food to your guests. This will reduce individuals from touching Serving Utensils. In addition to our current daily cleaning procedures in our facilities, we’re dedicating resources to make our routines even more rigorous.
We know that many of you have scheduled consultations, events, and deliveries with us. If you have any concerns, we will be happy to partner with you to reschedule your appointment or event. Simply call your Special Event Planner, and we will take care of it. We are proud to be part of our communities and our entire team looks forward to any opportunity to be of service to you, your family, and your business.
In addition to full service event catering, we also want to remind you that we are always available with delivery and pick-up options to enjoy our cuisine in the comfort and safety of your home and/or office. Please reach out to your Special Event Planner or visit our website at www.LakeNormanCatering.com or www.LangtreeCAFE.com
Chef Alexander and the Entire Team!
Owner / Chef / Veteran (US Army Military Police Spc. Ops)
Office (704)438-9777 Catering@LakeNormanUSA.net
331 Alcove Road, #101, Mooresville, NC 28117(Between Exit 31 (Langtree) and Exit 33
Corp. Mailing Address - PO Box 1591, Huntersville, NC 28078
Still concerned ordering restaurant takeout and delivery during the novel coronavirus crisis?
Experts say you shouldn’t be.
“This option is a good risk management choice, especially for high risk and elderly groups because it helps maintain social distancing and reduces the number of touchpoints,” the NC State Extension
CharlotteObserver.com BY CATHERINE MUCCIGROSSO
MARCH 31, 2020 01:39 PM, UPDATED 29 MINUTES AGO
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Corporate Mailing Address - 400 Gilead Road, #1591, Huntersville, NC 28078
Catering Kitchen / CAFE
331 Alcove Road, #101, Mooresville, NC 28117 -
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